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frequently asked questions
Yasso’s Love It or It’s Free guarantee is a satisfaction guarantee that allows eligible customers to request a refund if they aren't completely satisfied with their purchase. If you try an eligible Yasso product and don’t love it, you may qualify for a refund of up to $7.99 USD, subject to the program’s terms and eligibility requirements.
Complete the refund request form on this page within 30 days of your purchase. You’ll need to provide the requested purchase and product information so the Yasso team can review your claim.
The refund form may require purchase and product details to verify eligibility. Review the form and Terms & Conditions for the exact documentation needed.
Eligibility and claim limits are governed by the Love It or It’s Free Terms & Conditions. Review the full policy before submitting a request.